Medical and dental practices
Artisans of Medicine NYC
Connecting patient discovery, AI-assisted reception, and team follow-up.
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The operating need
Patient inquiries arrived through calls, search, chat, and website forms while the practice team was already serving patients. The workflow needed to capture context and support a clear next action without confusing administrative communication with clinical care.
What DapraLab connected
- Google Business Profile visibility and reporting
- AI-assisted voice reception
- Website chat and form capture
- CRM contact and lead organization
- Conversation tracking and team handoff
Documented activity
Evidence with the reporting context retained.
The reporting system recorded these platform totals for the stated period. They describe historical activity and do not imply clinical outcomes or future patient volume.
Source: AOMNYC Executive Report, March 29, 2025–March 28, 2026.
The impact
A clearer system for the customer journey.
The resulting system gives inbound inquiries a more visible path from discovery to first response and team follow-up. Historical platform activity is reported only for a clearly identified period and does not imply clinical outcomes or future patient volume.
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