Privacy Policy

Information we collect

Depending on how you interact with DapraLab, we may collect:

• Contact information such as your name, email address, phone number, business name, and business address.
• Information you submit about your business, goals, challenges, service interests, preferred contact method, and requested meeting time.
• Messages, call notes, appointment information, consent records, and other communication history.
• Technical information such as device, browser, approximate location, referral source, and website activity collected through essential services and Google Tag Manager-managed tools.

How we use information

We may use information to:

• Respond to an inquiry, qualify a request, schedule a meeting, and provide customer support.
• Send service-related communications and, when permitted, marketing communications.
• Create and maintain contact, company, opportunity, task, consent, and communication records in our business systems.
• Operate, secure, troubleshoot, and improve our website, communications, services, and business processes.
• Comply with law, enforce agreements, and protect DapraLab, our customers, and others.

Text messages and calls

DapraLab collects phone numbers and separate consent choices for transactional text messages, such as inquiry responses, appointment reminders, service updates, and support, and for promotional text messages, such as service information, offers, and business-growth resources. We send each category only when you expressly opt in to that category. Messages may be sent using automated technology. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply.

Reply STOP to opt out of text messages or HELP for help. You may also contact us using the information below. We honor reasonable requests to revoke consent.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services. Mobile information will not be sold or shared with third parties or affiliates for marketing or promotional purposes.

Email communications

You may unsubscribe from marketing email by using the instructions in the message or contacting us. We may still send non-marketing communications that are necessary to respond to an active request or administer an ongoing business relationship.

How we disclose information

The disclosures below do not apply to text messaging originator opt-in data and consent, which are handled as stated in the Text messages and calls section above.

We may disclose information:

• To vendors that provide hosting, CRM, communications, scheduling, analytics, security, and other operational services.
• Through approved provider channels when needed to evaluate or deliver a requested solution.
• To professional advisers, authorities, or other parties when reasonably necessary for legal, compliance, safety, fraud-prevention, or rights-protection purposes.
• In connection with a merger, financing, acquisition, reorganization, or sale of all or part of our business, subject to applicable law.

Retention and security

We retain information for as long as reasonably necessary for the purposes described in this policy, including service, recordkeeping, legal, security, and dispute-resolution needs. We use reasonable administrative, technical, and organizational safeguards, but no method of storage or transmission is completely secure.

Your choices

You may ask to access, correct, or delete certain information, or object to certain uses, subject to applicable law and legitimate recordkeeping needs. You can also withdraw communication consent using the methods described above.

Children

Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy as our practices or legal obligations change. The updated date above shows when the current version took effect.

Contact us

See our Terms of Service for additional communication terms.